Privacy Policy
Nesteye, Inc. ("we," "our," "us") is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access and use our website, services, and products (the "Services"). Please take the time to read through this policy carefully to understand our practices regarding your personal data.
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this policy, please do not use our Services.
Information We Collect
1.1 Personal Data
While using our Services, we may ask you to provide certain personally identifiable information, such as:
- Contact Information: Your name, email address, phone number, and postal address.
- Payment Information: Credit card details or other payment methods when purchasing products.
- Shipping Information: Details required to fulfill orders, including address and contact information.
- Account Information: When you create an account, we collect login credentials, including username and password.
- Customer Support: Information you provide when contacting customer support or engaging with our services.
1.2 Usage Data
We collect information that is automatically sent to us by your browser or device when you visit our website or use our Services. This includes:
- IP Address: Your device’s IP address.
- Browser Information: Browser type, version, and settings.
- Device Information: Device type, operating system, and device identifiers.
- Usage Data: Information about how you use our Services, including pages visited, time spent, and features used.
- Cookies and Tracking Technologies: We use cookies and similar technologies to track usage patterns and improve our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Improve Our Services: To process your transactions, fulfill orders, and provide customer support.
- To Personalize Your Experience: To tailor content and offers to suit your preferences and needs.
- To Communicate with You: To send updates about your orders, promotional offers, product updates, and other information that may be of interest.
- For Security and Fraud Prevention: To protect our website and Services from misuse, fraud, and unauthorized access.
- To Comply with Legal Obligations: To meet legal, regulatory, and compliance requirements.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist with functions such as payment processing, order fulfillment, data hosting, and email delivery.
- Legal Requirements: We may disclose your personal data if required by law or in response to a valid legal request by public authorities, such as a subpoena or court order.
- Business Transfers: If Nesteye undergoes a business transaction, such as a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
- Aggregated or Anonymized Data: We may share anonymized or aggregated data with partners or for analytical purposes that do not personally identify you.
Data Security
We take the security of your personal information seriously and employ reasonable physical, technical, and administrative safeguards to protect it from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of data transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Your Rights and Choices
You have several rights regarding your personal information. These include:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete personal data.
- Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain it.
- Opt-Out: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the emails we send.
- Cookies: You can manage or disable cookies through your browser settings, though doing so may affect certain features of our Services.
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we take steps to securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party websites, services, or applications. These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.
International Data Transfers
If you are located outside the United States, please be aware that your personal data may be transferred to and processed in the United States, where our servers are located. By using our Services, you consent to the transfer of your data to the United States and its processing in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on this page with a new effective date. Please review this Privacy Policy periodically for any updates.